Privacy Policy

Last Updated: September 30, 2026

Black Barn Alpacas, LLC (“Black Barn Alpacas,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, purchasing products, booking a visit or event, or otherwise interacting with our business.

This Privacy Policy describes the types of information we may collect, how we may use that information, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, and any information you submit through contact forms, booking forms, event registrations, purchases, or other communications with us.

When you make a reservation, purchase tickets, or complete another transaction, additional information may be collected by the third-party service provider processing that transaction.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, approximate geographic location, and information about how you interact with our website.

How We Use Information

We may use information collected through our website to:

  • Respond to questions, requests, and inquiries.
  • Process or facilitate reservations, farm visits, events, purchases, and other transactions.
  • Communicate important information about a reservation, event, order, or visit.
  • Provide customer service.
  • Improve our website, services, events, and visitor experience.
  • Maintain the security and functionality of our website.
  • Send promotional or informational communications when permitted by law.
  • Comply with legal obligations and protect our rights, property, visitors, employees, and animals.

Reservations, Tickets and Payments

Black Barn Alpacas may use third-party platforms to manage reservations, ticket sales, payments, and related services.

Information submitted through those platforms may be collected and processed directly by the applicable third-party provider and may be subject to that provider’s own privacy policy and terms of service.

Black Barn Alpacas does not necessarily receive or store complete payment-card information submitted through third-party payment processors.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and improve the visitor experience.

Third-party services incorporated into our website may also use cookies or similar technologies in accordance with their own privacy practices.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the website.

Analytics

We may use website analytics services to understand how visitors use our website. These services may collect information such as pages viewed, time spent on the website, device and browser information, referring pages, and general location information.

This information helps us understand website traffic and improve our website and services.

Social Media and Embedded Content

Our website may contain links to or embedded content from third-party social media platforms, including services such as Instagram, Facebook, or similar platforms.

These third parties may collect information about your interaction with their content, particularly if you are logged into an account with that service.

Your interaction with these services is governed by the privacy policies and terms of the applicable third party.

How We Share Information

We may disclose personal information to service providers and other third parties that assist us in operating our website or business, including providers of:

  • Website hosting and maintenance.
  • Reservation and ticketing services.
  • Payment processing.
  • Email and communications.
  • Website analytics.
  • Marketing and social media services.
  • Professional, legal, accounting, or other business services.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, or property of Black Barn Alpacas or others.

We do not sell personal information in the ordinary meaning of selling personal information for money.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Black Barn Alpacas does not control the privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party website or service you use.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control.

However, no website, electronic transmission, or method of data storage can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our website and services may be used by families; however, the website is not intended to knowingly collect personal information directly from children under the age of 13 without the involvement or consent of a parent or legal guardian.

If we become aware that personal information has been collected from a child in circumstances where parental consent was required, we may take reasonable steps to delete that information.

Your Choices

Depending on applicable law and the nature of your interaction with us, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also unsubscribe from promotional email communications by following the unsubscribe instructions included in those communications.

Transactional communications concerning reservations, purchases, or other services may still be sent when necessary.

Photography and Video at the Farm

Photography and video may be taken during activities, events, or visits at Black Barn Alpacas. Any terms governing photography, filming, image, likeness, or voice while physically present on the property are addressed separately in our Farm Visit Policies & Disclaimer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page together with an updated “Last Updated” date.

Your continued use of the website following the posting of an updated Privacy Policy constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Black Barn Alpacas, LLC
Finksburg, Maryland
Email: info@blackbarnalpacas.com
Website: www.blackbarnalpacas.com